A-ONE enhanced after-sales service !!
As usual we have 1 year warranty for all our customers, but what's the details for the called" 1 year warranty" ?
We can't just stop the promise on our mouth, here we stated our detail action of our enhanced after-sales service as below:
As we all know, the shipping cost for those reject products is very high if you return them and pay it, even exceeds the value of the product, it's not worthy to do that, especially considering your part, so our factory decided no need to send them back, we have 2 ways for you:
- the new replacements can be sent with your next order;
- or if you need them urgently, we can send them to you soon by EMS or postal service, it needs around 20 days.
While, we need your help to offer me some information, the rejected quantity + reason + picture,
then i can pass them to our Customers Service department for the new replacement application, wish you could understand that.
If you have any advise to us, please do not hesitate to let us know, we believe your value opinions to us will help us to keep making progress :)
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A-one's technologies:
A-one (Shenzhen) Technology Co., Ltd specialized in researching, manufacturing and providing must-be good quality and safety portable power bank, multi-function solar charger for mobile phones, tablets, laptops, and other fashion electronic products bluetooth smart watch,smart bracelet,multi-functional usb cable ect selling abroad.
A-one's serious attitude towards product:
Our business focuses on providing total efficient, cost effective, innovative, customized power products and reliable energy solutions to you. Quality control is central to A-one's production and R&D process.<<more>>
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A-one (Shenzhen) Technology Co., Ltd
Add: 3rd Flr, 3rd building, Huafeng No.1 Industrial Park, Xixiang Town, BaoAn District, Shenzhen, China. Postcode: 518102 Contact person: Sissi Liu(overseas sales) Tel: +86(0755) 36941727 Mob: +86 13691867805 Email: sales@a-onepower.com Skype: sissi.aonepower QQ:2067442820 Wechat:13691867805 Website: www.a-onepower.com |
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